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FORGE

FORGE IT services

Professional IT, without an in-house IT department.

FORGE IT services is a small, specialised web and IT team that works as a professional extension of your organisation. From the website through Microsoft 365 to the business application that replaces your spreadsheets.

  • 1 hourresponse time in an emergency
  • Packagesor time and materials

Familiar gaps

IT lands with whoever has time right now.

Most SMEs cannot afford their own IT team. The result is outdated websites that lose customers before the first contact, Microsoft 365 environments without proper management, paid licences for unused software, and IT problems that land with whoever has time. That creates risk, security gaps and missed opportunities.

Services

What we take care of.

  • Websites

    Development, management and operation.

  • Microsoft 365

    Set-up, security, administration and ongoing support.

  • Business applications

    Replace spreadsheets, email chains and workarounds with scalable systems, connected to CRM and ERP.

  • From AI prototype to production

    Make AI pilots production-ready and digitise processes.

  • Emergency support

    Website down or a critical problem? Real people respond within an hour, without tickets or queues.

  • Open source alternatives

    Where it serves you better, privacy-friendly and cost-effective tools such as Cal.com for scheduling or Matrix for messaging.

From practice

What we actually take care of for a manufacturer.

  • Domain and hosting

    Domain and website back under the company's control

    Domain, name servers and website sat with different providers the company had little direct access to. We moved everything into accounts the company owns, with full backups, a fallback plan and tests for email, website and telephony.

    Result: the company controls its own domain, DNS and hosting and no longer depends on an agency.

  • IT costs

    Hosting costs cut substantially

    The company was paying surcharges for outdated server software and for an online shop that had seen hardly any orders in years. After a tested software update and cancelling the shop, whose data we backed up in full first, most of the cost at the previous provider is gone.

    Result: lower fixed costs and one security risk fewer, as the outdated shop software goes offline.

  • Newsletter

    A newsletter that arrives and can be measured

    We turned an address list that had grown over years into a mailing list organised by role and industry, with technically secured delivery and a fixed editorial plan. Sending, analysis and the weekly report run through an interface.

    Result: the very first issue had fewer bounces and unsubscribes than the last mailing before it.

How we work

Solid delivery at fair prices.

For delivery we work with our back office in Poland and India. Planning, architecture, security and quality assurance stay with us. That way you get professional results at considerably lower prices than with a purely German team.

Who it is for

For SMEs who want IT to simply work.

  • Companies that need professional IT without the cost of their own team

  • Companies with an outdated web presence

  • Teams drowning in manual workflows

  • Organisations that want to make AI pilots production-ready

Which IT issue is getting in your way?

In the intro call we clarify what we can take over and whether a package or time-and-materials billing fits better.

Book an intro call

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